Kandy five9. Mar 3, 2017 · Five9 and Kandy go to work. Sep 5, 2025 · Important: Complete installing the Five9 softphone extension for your browser before beginning softphone installation. Jun 13, 2017 · Kandy provides partners such as Five9 with the ability to offer customers a Real-Time Communications and Unified Communications extension to their traditional contact center capabilities. New Users: Please retrieve your user name and temporary password from your email account or contact your organization's Five9 administrator for further instructions. Kandy has teamed with the leader in cloud contact centers, Five9, to provide the most complete omni-channel customer engagement experience. Kandy offers partners the ability to provide Real Time Communications and Unified Communications extensions to their contact centers, allowing agents to communicate with and help their customers in a greater range of ways. Watch this short video to learn more about why Five9 selected GENBAND. Per the partnership, Five9 will offer GENBAND’s Kandy solutions, which includes Unified Communications, WebRTC, and Kandy Wrapper (pre-developed applications). , a provider of cloud software for the enterprise contact center market, to offer GENBAND’s Kandy Unified Communications (UC), WebRTC (Web Real Time Communications) and Wrapper (pre-developed applications) solutions to its con . Supervisors get a unifi ed view of all engagements. Kandy provides partners such as Five9 with the ability to offer customers a Real Time Communications and Unified Communications extension to their traditional call center capabilities. For the softphone connection, these TCP and UDP ports must allow traffic in your external firewall, Session Border Controller (SBC), SIP proxy, and firewall of workstations: Welcome to Five9 Documentation Center Find answers to your technical questions and learn how to use our products. Jun 13, 2017 · Five9 selected Kandy because of its extensive experience of delivering RTC and UC capabilities to global customers. See, Installing the Browser Extensions. Jun 13, 2017 · GENBAND, a provider of real time communications solutions, is partnering with Five9 Inc. io to learn more! Nov 4, 2018 · Integrated contact center solution provider Five9 leverages Kandy -- discover why: #Cloud #UC Jun 13, 2017 · Kandy provides partners such as Five9 with the ability to offer customers a Real Time Communications and Unified Communications extension to their traditional contact center capabilities. The user name or password that you provided is incorrect, or the account is locked. Installation Reminders: Ensure that users have permission to download the software that they need. Make the most use of agent’s time by enabling them to handle multiple types of inbound and outbound conversations. If you think that you received this message in error, ‘Reset’ your password or contact your organization's administrator. Contact us at contactgb@genband. Let’s get you logged in Are you a Cloud Contact Center User? Log in Note- Please use this if you have VCC login credentials or want to access FIVE9 University. com or visit http://kandy. red 1ixeo aba9 m8vz5l 1ji9mv 1xd zm ogt6 pj p376mhs